The Ladybird Book of Red Tape THE PERFECT GIFT for unshakable rule abiding colleagues. ‘Your call is important to us,’ says the lady on the help-line. The call is important because it is currently making the company 48p per minute.’ ‘Sam has forgotten her password so she cannot access her e-mail account. She can reset her password using a memorable name, but she has forgotten her memorable name too, so the account locks.Sam automatically receives a link so she can reset her password.It is sent to her e-mail account.’ 

This delightful book is the latest in the series of Ladybird books which have been specially planned to help grown-ups with the world about them. The large clear script, the careful choice of words, the frequent repetition and the thoughtful matching of text with pictures all enable grown-ups to think they have taught themselves to cope. Featuring original Ladybird artwork alongside brilliantly funny, brand new text.